{"id":2263,"date":"2006-03-29T20:38:00","date_gmt":"2006-03-29T19:38:00","guid":{"rendered":"http:\/\/www.evasanagustin.com\/workaholic\/2006\/03\/29\/tv-servicio-al-cliente-lasexta\/"},"modified":"2006-03-29T20:38:00","modified_gmt":"2006-03-29T19:38:00","slug":"tv-servicio-al-cliente-lasexta","status":"publish","type":"post","link":"https:\/\/www.evasanagustin.com\/workaholic\/2006\/03\/29\/tv-servicio-al-cliente-lasexta\/","title":{"rendered":"[TV] Servicio al cliente laSexta"},"content":{"rendered":"<p>Como la presidenta de mi comunidad de vecinos no ten\u00eda intenci\u00f3n de mover un dedo para ver laSexta, me puese manos a la obra para conseguirlo yo. Si para ella, hab\u00eda \u00abcosas m\u00e1s importantes que hacer\u00bb para m\u00ed, ver el inicio de laSexta, era lo m\u00e1s importante del mes (\u00bfdel a\u00f1o?).<\/p>\n<p>Llam\u00e9 a su tel\u00e9fono de atenci\u00f3n al cliente, pero el horario no coincid\u00eda con el m\u00edo, as\u00ed que llen\u00e9 el formulario de  su web. Enseguida recib\u00ed el mail de confirmaci\u00f3n t\u00edpico de \u00abha llegado, nos pondremos en contacto contigo lo m\u00e1s r\u00e1pido posible\u00bb.<\/p>\n<p>Pero de verdad lo han hecho, esto era el viernes 17 y el lunes 20 recib\u00ed otro diciendo que hab\u00edan hecho llegar mi solicitud a sus \u00abinstaladores homologados\u00bb y que ellos contactar\u00edan conmigo para concertar el d\u00eda y hora de instalaci\u00f3n del \u00abm\u00f3dulo amplificador de se\u00f1al anal\u00f3gica\u00bb.<\/p>\n<p>Ayer mismo llamaron, hoy han venido y dos horas despu\u00e9s&#8230; \u00a1ya veo laSexta! (y por el mismo precio, o sea gratis, Localia, que tambi\u00e9n iba a pedir verla aprovechando que es gratis pero el instalador me he ahorrado la llamada).<\/p>\n<p>Ha llegado 2 d\u00edas tarde porque el lunes tuve que hacer \u00abbotijos\u00bb para poder grabar al programa inicial de laSexta. Pero la culpa ha sido m\u00eda por confiar en que todo el mundo tiene la televisi\u00f3n como una prioridad en su vida y tardar tanto en llamar. Atenci\u00f3n al cliente se ha portado muy bien, atentos, muy profesionales (ellos  y los instaladores) y r\u00e1pidos (\u00a1menos de 10 d\u00edas laborables!).<\/p>\n<p>En resumen: un servicio al cliente excelente. As\u00ed da gusto ser cliente. \u00a1Espero serlo!<\/p>\n<p><strong>Temas relacionados<\/strong><br \/><a href=\"http:\/\/downloadingmassmedia.blogspot.com\/2006\/03\/tv-cobertura-de-la-sexta.html\">[TV] Cobertura de La Sexta<\/a><br \/><a href=\"http:\/\/downloadingmassmedia.blogspot.com\/2006\/01\/www-5-das-sin-conexin.htm\">[WWW] 5 d\u00edas sin conexi\u00f3n<\/a><\/p>\n<p>\u00bfM\u00e1s temas? Sigue atent@ y, si quieres, lo leer\u00e1s aqu\u00ed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Como la presidenta de mi comunidad de vecinos no ten\u00eda intenci\u00f3n de mover un dedo para ver laSexta, me puese manos a la obra para conseguirlo yo. Si para ella, hab\u00eda \u00abcosas m\u00e1s importantes que hacer\u00bb para m\u00ed, ver el inicio de laSexta, era lo m\u00e1s importante del mes (\u00bfdel a\u00f1o?). Llam\u00e9 a su tel\u00e9fono [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[390],"tags":[],"class_list":["post-2263","post","type-post","status-publish","format-standard","hentry","category-ideas-blogger"],"_links":{"self":[{"href":"https:\/\/www.evasanagustin.com\/workaholic\/wp-json\/wp\/v2\/posts\/2263","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.evasanagustin.com\/workaholic\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.evasanagustin.com\/workaholic\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.evasanagustin.com\/workaholic\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.evasanagustin.com\/workaholic\/wp-json\/wp\/v2\/comments?post=2263"}],"version-history":[{"count":0,"href":"https:\/\/www.evasanagustin.com\/workaholic\/wp-json\/wp\/v2\/posts\/2263\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.evasanagustin.com\/workaholic\/wp-json\/wp\/v2\/media?parent=2263"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.evasanagustin.com\/workaholic\/wp-json\/wp\/v2\/categories?post=2263"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.evasanagustin.com\/workaholic\/wp-json\/wp\/v2\/tags?post=2263"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}